We are in an enviable location; almost in the country yet still in the city. We have space, peace and room to breathe. We don’t take our good fortune for granted. All this makes us even more passionate that our guests are well looked after; above all, feel at home. Because it is a home, albeit quite a grand one.
As an independent hotel, we can make our own rules. We can be flexible to meet our guests’ wishes. We listen to what you say and do our best to accommodate. We’re passionate about detail, too. Often it’s the little things that make the difference.
Whether you come to Jesmond Dene House to meet a friend for coffee or for an indulgent weekend away, we look after you in exactly the same way. You are our guests and we want you to feel comfortable. Many of us have worked here since the hotel opened; quite simply, we care about the place.