The electricity distribution network operator for the North East, Yorkshire and northern Lincolnshire has announced new opportunities to power your career in its recently opened Sunderland office.
Northern Powergrid, which delivers power safely and reliably to 8 million customers across 3.9 million homes and businesses has just moved into its brand-new office space, right in the heart of Sunderland.
Riverside House is situated on the River Wear in Sunderland Enterprise Park. The building has been completely transformed into an exciting state-of-the art office.
It proudly encompasses the company’s values of delivering quality and building a stronger team, visible from the moment you walk through the door.
The move to Sunderland has brought brand new career opportunities to the area, with the office being home to a number of different operational areas within the business, including the network operators 24/7 contact centre and customer service team.
On the move to Sunderland, Louise Lowes, Director of Customer Service for Northern Powergrid, said:
“I’m really excited about our move to Sunderland, and the opportunity of welcoming more talented people from the surrounding areas to join our team.
“We’ve invested in improving facilities and technology for our colleagues, which will help us to better support our customers when they need us.
“We’re currently on the lookout for more Customer Service Advisors to join us. If you are passionate about delivering a quality service to our customers, and will go above and beyond to exceed their needs, we’d love to hear from you.”
The company has teamed up with recruitment partners Greenbean to kick off the search for talented and enthusiastic individuals from the area who are looking to light up their career.
Leanne Chambers, Managing Director of Greenbean, expresses her thoughts on the move and the ongoing recruitment partnership with Northern Powergrid:
“We’re thrilled to extend our partnership with Northern Powergrid as they move to their new office at Sunderland Riverside. We’re actively recruiting customer-focused professionals to join their award-winning contact centre team, seeking individuals dedicated to delivering ’10 out of 10′ service in every interaction.
The ideal candidates will embody a ‘Customer First’ mindset. Experience in retail, hospitality, or any customer-facing role is highly valued. This opportunity highlights Northern Powergrid’s commitment to the region and offers an exceptional working environment for those passionate about outstanding service and shaping the future of energy.”
If you’re interested in joining Northern Powergrid in their exciting new space, you can find a full list of vacancies on their Careers page here: www.northernpowergrid.com/careers