Metrocentre Gateshead has announced that Sky has chosen the retail and leisure destination as the location for one of its first ever bricks and mortar retail shops in the UK.
The new retail concept, which is now open, brings together Sky Mobile, Sky Broadband and Sky TV, and offers potential customers the opportunity to fully sample the Sky Q experience.
Created with customers’ needs in mind, the Sky shop will be separated into designated themed spaces, allowing customers to access advisors easily and safely across the store.
The shop will have a dedicated ‘Customer Hub’ encouraging new customers to speak to advisors about the latest Sky innovations whilst existing customers will be able to speak to advisors and receive advice around their current products.
All Sky shops will operate in line with the Government’s Covid-19 safety measures, including strict social distancing, mandatory face masks, and hand sanitiser available around the shop.
A dedicated ‘Access All Areas Stage’ will host various interactive experiences for customers, creating moments that entertain and surprise, and will put customers at the centre of Sky’s extraordinary entertainment content.
Ben Cox of Sovereign Centros, Senior Asset Manager for Metrocentre said: “The retail landscape is constantly evolving and we are delighted that Sky has chosen Metrocentre as one of the first locations for their new Sky Shop concept. The innovative experiential format is expected to be a hit with our shoppers and will be an exciting addition to the centre.”
Matthew Price, Retail Director, Sky UK commented: “We are delighted to be opening a new Sky Shop in Gateshead which will allow Sky to showcase the amazing benefits it has to offer new and existing customers. Metrocentre really stood out to us to open a new shop and we’re pleased to be able to offer a safe environment in which people can shop for the latest innovative technology from Sky. We look forward to opening our doors and sharing the full experience with customers.”
The Sky shop is located on the edge of Town Square, adjacent to House of Fraser and opposite the new Tag Heuer boutique store which is expected to open in the summer.